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Skenariolabs

privacy_policy

Skenariolabs

privacy_policy

1. INTRODUCTION

SkenarioLabs Oy (website URL address: https://www.skenariolabs.com) appreciates your business and trust. We are a Finland-based company (Company number 2664796-1). Please read this Privacy Policy, providing consent to have permission to use our services.

 

2. DATA COLLECTED

DATA STORAGE LOCATION

We are a Finnish-based company and operate web servers hosted in the EU. Our hosting provider AWS host adheres to the EU/US “Privacy Shield”, ensuring that your data is securely stored and GDPR compliant. We are not responsible for any data loss or leakage on behalf of AWS. For more information on AWS privacy policy, please see here: AWS Data Privacy.

 

CONTACT FORM

Information submitted through any forms on our site is sent to our company email, hosted by Google. Google adheres to the EU/US “Privacy Shield” policy and you can find more information about this here: Google Privacy Policy.

These submissions are only kept for customer service purposes they are never used for marketing purposes or shared with third parties.

 

CASES FOR USING THE PERSONAL DATA

We use your personal information in the following cases:

  • Providing Technical Assistance.
  • Customize the website to make your experience more personal and engaging.
  • Guarantee overall performance and administrative functions run smoothly.
 

3. COOKIES

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences. Cookies generally exist to make your browsing experience better. However, you may prefer to disable cookies on this site and others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser.

NECESSARY COOKIES (ALL SITE VISITORS)
  • Elementor: This cookie is used by the website’s WordPress theme. it allows the website owner to implement or change the website’s content in real-time
  • HubSpot: HubSpot cookie which tracks a visitor’s identity. It is passed to HubSpot in the chatbox and used when deduplicating contacts. For more information on HubSpot please click here.
  • Google Analytics: We use Google Analytics cookies to collect information about how users use our website. We collect information such as the part of the webpage clicked, the number of web pages visited length of time of each session, and error messages (if any) to improve our website and provide users with a better experience. For more information on Google Analytics, please click here.
  • Google Tag Manager: Google Tag Manager (GTM) is a management platform that allows us to add marketing tags, and snippets to track and collect marketing data. For more information from Google Tag Manager, please click here.
  • FORM: collects information from individuals who visit www.skenariolabs.com individuals who register to use our websites and companies who obtained personal information under applicable laws and make it available to us utilizing using our services and products (hereinafter “you” or “Customer”).
  • Google Fonts: This page uses so-called web fonts provided by Google for the uniform display of fonts. When you access this page, your browser loads the necessary web fonts into your browser cache to display text and fonts correctly. 

    For this purpose, the browser you are using connects to Google’s servers. Here Google gains knowledge that our website has been accessed via your IP address. The use of Google Web Fonts is in the interest of a uniform and appealing presentation of our online services. This constitutes a legitimate interest within the meaning of Art. 6 paras. 1 lit. f GDPR. 

    If web fonts are not supported by your browser, a standard font will be used by your computer. 

    Further information on Google Web Fonts can be found at developers.google.com/fonts/faq and in Google’s privacy policy: www.google.com/policies/privacy/.

  • We store and process Submitted Data and Submitted Metadata on your behalf, for instance when you run a pipeline on your data. If you consent, we may also access and process your Submitted Data and Submitted Metadata to provide support to you, for instance by running a few tests on your data for debugging purposes if your task fails. Your data is processed on your selected cloud infrastructure provider, either AWS or Google Cloud Platform (GCP), a service provided by Google LLC, and stored on their servers in encrypted form. You can find more information about Amazon Web Services security practices and Google Cloud Platform’s security online.

 

4. WHO HAS ACCESS TO YOUR DATA

Your personal information that is provided in the Contact Us form can be accessed by:

  • Our system administrators.
  • Our supporters when they (to provide support) need to get the information about the client details.
 

5. THIRD-PARTY ACCESS TO YOUR DATA

We don’t share your data with third parties in a way to reveal any of your personal information like email, name, etc.

 

6. HOW LONG DO WE RETAIN YOUR DATA

If you submit a Contact Us form on our website, we store the personal information you provide on our email, hosted by Google until you wish it to be removed. Google adheres to the EU/US “Privacy Shield” policy and you can find more information about this here: Google Privacy Policy.

 

 

7. SECURITY MEASURES

We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personally identifiable information is not captured/hijacked by third parties without authorization.

In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users, and will attempt to reset passwords if needed.

 

8. YOUR DATA RIGHTS

GENERAL RIGHTS

Under the freedom of information act (2000) any person(s) who uses our site or creates an account on our site has the legal option of requesting details of all data we hold on them. 

 

Please address these requests to Skenariolabs Oy, Innovation Home, Tekniikantie 2, FI-02150, Espoo, Finland with the heading FREEDOM OF INFORMATION REQUEST NAME OF PERSON. You must date your request and as such we will respond within 20 working days to your request. In the case of releasing sensitive information, we may ask for additional security information such as proof of identity. This does not affect your statutory rights

You can also request that we erase any of the personal data we have stored. This does not include any data we are obliged to keep for administrative, legal, or security purposes. In short, we cannot erase data that is vital to you being an active customer (i.e. basic account information like an email address).

If you wish that all of your data be erased, we will no longer be able to offer any support or other product-related services to you.

 

GDPR RIGHTS

Your privacy is critically important to us. Going forward with the GDPR we aim to support the GDPR standard. SkenarioLabs Oy permits residents of the European Union to use its Service. Therefore, SkenarioLabs Oy intends to comply with the European General Data Protection Regulation. For more details please see here: EU GDPR Information Portal.

 

9. THIRD PARTY WEBSITES

SkenarioLabs Oy may post links to third-party websites on this website. These third-party websites are not screened for privacy or security compliance by SkenarioLabs Oy, and you release us from any liability for the conduct of these third-party websites.

All social media sharing links, either displayed as text links or social media icons do not connect you to any of the associated third parties unless you explicitly click on them.

 

Please be aware that this Privacy Policy, and any other policies in place, in addition to any amendments, do not create rights enforceable by third parties or require disclosure of any personal information relating to members of the Service or Site. SkenarioLabs Oy bears no responsibility for the information collected or used by any advertiser or third-party website. Please review the privacy policy and terms of service for each site you visit through third-party links.

 

10. RELEASE OF YOUR DATA FOR LEGAL PURPOSES

Brilliant Construction Ltd will not disclose data, even if requested for legal purposes unless it is explicitly requested with the appropriate legal documentation (such as a warrant). Under those circumstances, SkenarioLabs Oy will comply with police or government agencies as they are legally obliged to do so. If we receive a warrant affecting your privacy, we may elect to notify you to allow you to file a motion to quash the warrant, or we may attempt to quash it ourselves, but we are not obligated to do either. You release us from any damages that may arise from or relate to the release of your information under these circumstances.

 

Any passing on of personal data for legal purposes will only be done in compliance with the laws of the country you reside in. We do not handle any requests for data from outside EU or EEA countries. If those countries wish to have access to data for legal purposes, they must get a court order from an EU court first.

 

11. AMENDMENTS

We may amend this Privacy Policy from time to time. When we amend this Privacy Policy, we will update this page accordingly and require you to accept the amendments to be permitted to continue using our services.

 

SkenarioLabs Oy
Tekniikantie 2, 02150 Espoo, Finland
+358 443 092 580
hello@skenariolabs.com
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2022